Every Call Answered, Every Conversation Live
Give your Stubber agents a voice — live, full-duplex conversations over WhatsApp voice calling, your website webchat, or your existing phone system via SIP
Live Voice lets customers simply talk to your business. Stubber agents hold real-time, full-duplex conversations — listening and speaking at the same time, handling interruptions naturally, and taking action in your systems while the call is in progress. The same agent and processes that power your chat channels now answer the phone.
Key Benefits
- Always answer — every call is picked up immediately, day or night, with no hold queues, missed calls, or voicemail
- No menus — callers never have to “press 1” or pick from an IVR menu; they simply say what they need
- Seamless at scale — handle incoming call spikes and many simultaneous calls without queues or extra staff
- Talk and type together — on WhatsApp and webchat, customers and agents can exchange rich text and media while staying on the call
- Driven by Stubber processes — voice agents follow the same rich, structured processes you define in the Stubber framework
- Natural conversations — customers speak normally and can interrupt, just like talking to a person
- Seamless human handover — transfer to your team with full context when a person is needed
One Voice Agent, Three Ways to Connect
WhatsApp Voice Calling
Customers tap the call button in WhatsApp and speak directly to your Stubber agent, while both sides send and receive rich text and media in the same chat
Webchat Voice
Add live voice to the Stubber webchat on your website so visitors can talk while exchanging rich text and media with the agent, without leaving the page
SIP Trunk
Connect your existing VoIP phone system over SIP so your agent answers your regular business numbers (voice only)
Talk, type, and share at the same time. On WhatsApp and webchat, Live Voice runs alongside the chat. While the call is live, customers and the agent can both send and receive rich text and media — a reference number, a photo of a damaged item, a document, or a link — all within one conversation. SIP calls are voice only.
Why Full-Duplex Conversations Matter
Listens While It Speaks
Full-duplex audio means both sides can talk and listen at the same time — no push-to-talk or turn-taking
Natural Interruptions
Callers can cut in, correct themselves, or change direction and the agent adapts instantly
Low-Latency Replies
Responses stream in real time, avoiding the awkward pauses of record-and-reply voice bots
Process-Driven Calls
Agents follow your Stubber processes step by step — calling APIs and updating systems without putting the caller on hold
Human Handover
Escalate to a team member at any point, with the conversation history passed along
Transcripts and Audit Trail
Every call is captured alongside the process it belongs to, ready for review and follow-up