API Integration

What is Stubber's API Integration?

Stubber's API Integration allows you to connect your existing systems and applications with the Stubber platform, creating seamless workflows that eliminate data silos and manual processes. Whether you need to receive data from external systems or send information out, our platform makes integration straightforward and secure.

Our bidirectional API capabilities enable you to both receive data through webhooks and make outbound calls to external systems, with enterprise-grade security features like end-to-end encryption to protect sensitive information throughout the entire process.

Key Capabilities

Stubber's API integration offers comprehensive features for connecting your systems:

Incoming API Calls (Webhooks)

Stubber makes it incredibly simple to create webhook endpoints that external systems can call to trigger actions within your processes:

1. Create an Action - Design the action you want external systems to trigger in your Stubber process.
2. Expose as Webhook - With a single click, transform your action into a webhook with a secure URL.
3. Add Authentication - Choose your preferred authentication method (Bearer tokens, Basic auth, or others).
4. Start Receiving Calls - Share the endpoint with external systems and start accepting incoming data.

When a webhook is triggered, your Stubber process can initiate conversations, notify stakeholders, update records, or perform any other action in your workflow - creating a seamless bridge between your external systems and Stubber processes.

Outgoing API Calls

Stubber also enables your processes to connect with external systems through outbound API calls:

• Support for all standard HTTP methods (GET, POST, PUT, DELETE, etc.)
• Authentication for external systems (Bearer tokens, Basic auth, API keys, OAuth)
• Automatic handling of request and response formats (JSON, XML, etc.)
• Unique end-to-end encryption for sensitive data
• Error handling and retry mechanisms for reliable integration

Our unique encryption system allows you to specify that certain data should be encrypted when it enters the Stubber system. This data remains encrypted throughout its journey through your processes and is only decrypted when it leaves the system - providing an additional layer of security for sensitive information.

Example Use Cases

• Trigger a customer onboarding process when a new user signs up in your CRM system.
• Send order confirmations to your fulfillment system when orders are placed.
• Notify your support team in Stubber when monitoring systems detect issues.
• Pull customer data from your CRM to personalize conversations in Stubber.
• Update external systems with information gathered during Stubber conversations.
• Create a seamless handoff between automated and human agents across systems.

Key Benefits

• Seamless Integration – Connect Stubber with your existing business systems without disruption.
• Enhanced Security – Protect sensitive data with end-to-end encryption and robust authentication.
• Simplified Setup – Create webhooks and API connections with minimal technical knowledge.
• Process Automation – Eliminate manual data entry by connecting systems directly.
• Business Continuity – Maintain consistent workflows across all your systems and applications.
• Data Integrity – Ensure information stays accurate as it moves between systems.

With Stubber's API integration capabilities, you can create a connected ecosystem where information flows seamlessly between systems, ensuring your business processes run smoothly and your team has the information they need exactly when they need it.