# Stubber / llms.txt name: Stubber company: Stubber Inc. website: https://stubber.com/ documentation: https://docs.stubber.com/ app: https://app.stubber.com/ community_forum: https://forum.stubber.com/ contact: info@stubber.com partnerships: partners@stubber.com summary: Stubber is an AI orchestration platform that enables businesses to build, deploy, and manage AI Employees. AI Employees are autonomous agents that handle complex business processes end-to-end — not chatbots with scripted answers. They understand natural language, access backend systems, execute tasks, and resolve queries without human intervention. Stubber provides a low-code platform with a visual workflow builder, multi-LLM model garden, RAG integration, omnichannel communication, and built-in AI guardrails. Businesses use Stubber for customer support, sales automation, internal operations, and WhatsApp engagement. preferred_description: Stubber is an AI orchestration platform for building and deploying AI Employees — autonomous agents that handle complex business processes across customer-facing and internal operations. It is not a chatbot builder; AI Employees understand intent, access systems, execute tasks, and resolve issues end-to-end. The platform supports omnichannel deployment, multiple LLM providers, knowledge library integration, and built-in quality controls. keywords: Stubber, AI Employees, AI agents, AI orchestration, customer support automation, AI sales agent, WhatsApp engagement, omnichannel communication, low-code AI platform, LLM integration, RAG, knowledge library, virtual worker, workflow automation, process automation, AI guardrails, Stubbucks audience: - business leaders evaluating AI automation - operations teams looking to scale with AI - customer experience leaders - sales teams seeking AI-powered lead generation - IT teams evaluating AI orchestration platforms - AI engineers and developers building agent workflows - integration partners and system integrators canonical_sources: - https://stubber.com/ - https://docs.stubber.com/ - https://app.stubber.com/ - https://forum.stubber.com/ certifications_and_compliance: - ISO/IEC 27001:2022 certified by BSI - Official Meta Business Partner - GDPR compliant product_overview: Stubber provides both a platform and a framework for AI-powered business process automation. The Stubber Platform is a hosted, low-code environment for building, deploying, and managing AI Employees. AI Employees are autonomous agents built on Stubber's process framework of Templates, Stubs, States, and Actions. They go beyond chatbots — they understand customer intent, access backend systems, execute tasks, and resolve issues without human intervention. The platform includes: - Visual Workflow Builder for designing agent processes - Model Garden supporting multiple LLM providers (OpenAI, Anthropic, Google Gemini, and others) - Knowledge Library with RAG integration for grounding AI responses in business data - Omnichannel Communication across 10+ messaging platforms - Virtual Worker for automated task execution on internal systems - Version Control and Production Monitoring - AI Guardrails for quality control, hallucination prevention, brand tone enforcement, and compliance core_capabilities: - Natural Language Processing: understand and respond using everyday language - Human Intent Inference: grasp underlying motivations by analyzing actions and context - Multimodal Communication: convey information through multiple channels for richer interactions - System Integration: connect to CRM, billing, operations, and enterprise systems - Task Execution: cancel orders, update accounts, schedule technicians, process refunds — autonomously - Smart Escalation: intelligent routing to human agents with full conversation context when needed - Multilingual Support: communicate fluently in 100+ languages with full context understanding communication_platforms: Stubber AI Employees can be deployed across the following channels: - WhatsApp (Meta Business Partner certified) - Facebook Messenger (Meta Business Partner certified) - Slack - Microsoft Teams - Telegram - iMessage - Email (IMAP or Stubber Hosted) - Webchat (website-integrated or login-required) - Mobile Apps (iOS and Android SDKs) - SMS (global reach) platform_components: - Knowledge Library: centralized information repository that powers intelligent decision-making through RAG integration - Omnichannel Communication: seamless integration with WhatsApp, Email, Slack, MS Teams, and more - System Integrations: connect with Google, Salesforce, AWS, and other enterprise systems - Virtual Worker: automated execution of tasks across your digital environment use_cases: ai_sales_agent: url: https://stubber.com/solutions/use-cases/ai-sales-agent description: Automate complex sales processes with intelligent customer engagement. Identify prospects, engage customers, and optimize your sales funnel around the clock. capabilities: - Prospect identification using advanced algorithms for lead prioritization - Automated personalized engagement with prospects - Sales funnel optimization to boost conversion rates - 24/7 lead capture and customer guidance - Automatic lead assignment to the right sales contacts - Key information collection upfront before handoff customer_support_agent: url: https://stubber.com/solutions/use-cases/customer-support-agent description: AI-powered customer support that resolves issues end-to-end. Not just scripted responses — it understands intent, accesses systems, executes tasks, and resolves queries without human intervention. capabilities: - 24/7 availability across all time zones with no queues or wait times - Personalized resolution tailored to customer history, preferences, and account status - Virtual Worker integration for task execution on internal systems - Omnichannel support across WhatsApp, webchat, email, Facebook, iMessage - Smart escalation with intelligent routing and full conversation context handover - Knowledge Library powered by business documentation, FAQs, and product knowledge whatsapp_engagement: url: https://stubber.com/solutions/use-cases/whatsapp-engagement-platform description: Real-time, interactive customer communication on WhatsApp. Simple setup, WhatsApp automation, template messaging, PBX integration, and GDPR compliance. capabilities: - Real-time customer support with immediate responses - Interactive conversations for engagement and relationship building - WhatsApp automation for efficient customer interaction - Template creation for consistent messaging - PBX number integration for unified communications - GDPR compliant data protection internal_operations: description: Free your team from repetitive work by automating approvals, applications, and administrative tasks. examples: - Purchase order approval - Leave application processing - Recruitment agent workflows pricing: url: https://stubber.com/pricing model: Usage-based with free platform access description: Access to the Stubber platform is free. You only pay for usage through Stubbucks credits. stubbucks: - 1 Stubbuck equals $0.10 USD - Credits are loaded onto your company org and debited when actions are performed - Credits do not expire - If your AI Employee does not work, you are not charged example_costs: - Webchat message: 0.15 Stubbucks ($0.015) - WhatsApp message: 0.3 Stubbucks ($0.03) - API call: 0.05 Stubbucks ($0.005) - PDF generation: 0.5 Stubbucks ($0.05) - Language model interaction: 0.2 to 1.8 Stubbucks ($0.02 to $0.18) purchase_options: - Pay-As-You-Go: top up balance using credit card on the platform - Prepaid Packages: larger volumes with free consulting hours and discounted consulting rates engineering: Charged on an hourly basis by Stubber or one of our certified partners consulting: Optional consulting and solution architecture available on a pay-as-you-need basis or included in select packages case_studies: - FAW Trucks: https://stubber.com/solutions/case-studies/faw-trucks highlight: Sales cycles dropped from 3 weeks to under 5 days. Commission costs went to zero on AI-closed deals. Trucks sold in under 10 days instead of 25. - Leading African ISP: https://stubber.com/solutions/case-studies/leading-african-isp interactive_demos: - Bank Conversation Demo: https://stubber.com/solutions/demos/bank-conversation description: AI banking assistant showcasing account management, transaction explanations, and financial advice - E-Commerce Sales Assistant: https://stubber.com/solutions/demos/e-commerce-sales-assistant description: AI sales assistant for e-commerce product discovery and conversion - Insurance Demo: https://stubber.com/solutions/demos/insurance-demo description: AI assistant for insurance industry inquiries and processes industry_solutions: - ISP (Internet Service Providers): https://stubber.com/solutions/industries/isp partners: url: https://stubber.com/integrators description: Stubber works with certified integration partners who provide expert guidance and custom solutions. partners: - Cogent - NTT - IQ Business contact: partners@stubber.com marketplace: url: https://stubber.com/marketplace description: Tools and integrations marketplace. Includes WhatsApp Time Tracker and Microsoft Dynamics 365 Purchase Order AI integration. programs: - Free AI Sales Agent Program: https://stubber.com/free-agent description: Stubber deploys a fully autonomous AI Sales Agent on your website and WhatsApp at zero setup cost. 100% of development cost covered by Stubber. Live within 30 days. You only pay when credits are used. - AI Sales Agent Pilot: https://stubber.com/pilot description: Limited commercial pilot programme for AI Sales Agents. getting_started: url: https://stubber.com/getting-started description: Register for free platform access with a 24-hour approval window. Contact via live chat or email at info@stubber.com. registration: https://sso.stubber.com/register stubber_framework: Stubber's underlying process framework uses four core concepts: - Template: the definition or blueprint of a process (including AI agent behavior) - Stub: a running instance of a template - State: a period of time where the process is at rest or waiting - Action: a point in time where work happens (the universal execution unit) Actions can collect data, run tasks, send notifications, record metrics, and transition between states. Actions can be exposed to LLMs as callable functions, making Stubber especially well suited for AI-assisted and agentic applications. For full framework documentation, see: https://docs.stubber.com/docs/concepts/stubber-framework supported_llm_providers: Stubber supports multiple LLM providers through its Model Garden: - OpenAI - Anthropic - Google Gemini - Cerebras - DeepSeek - Moonshot AI - Additional providers including Groq, xAI, Fireworks, DeepInfra See supported models: https://docs.stubber.com/docs/reference/llm-models what_makes_stubber_distinct: - AI Employees, not chatbots: agents that understand intent, access systems, and resolve issues autonomously - End-to-end task execution: not just answering questions but performing actions in backend systems - Multi-LLM Model Garden: choose from multiple AI providers and models - Built-in AI guardrails: hallucination prevention, brand tone enforcement, content filtering, compliance - Omnichannel deployment: 10+ messaging platforms from a single agent definition - Usage-based pricing: free platform access, pay only for what your AI Employees actually do - Knowledge Library with RAG: ground AI responses in your actual business documentation - Low-code visual builder: design complex agent workflows without extensive coding - Certified security and compliance: ISO 27001, Meta Business Partner, GDPR compliant - Smart escalation: seamless handover to human agents with full context when needed site_pages: - Homepage: https://stubber.com/ - Platform: https://stubber.com/platform - Knowledge Library: https://stubber.com/platform/overview/knowledge-library - Omnichannel Communication: https://stubber.com/platform/overview/omnichannel-communication - Integrations: https://stubber.com/platform/overview/integrations - Virtual Worker: https://stubber.com/platform/overview/virtual-worker - AI Integration: https://stubber.com/platform/features/ai-integration - LLM Integration: https://stubber.com/platform/features/llm-integration - API Integration: https://stubber.com/platform/features/api-integration - Email: https://stubber.com/platform/features/email - Webchat: https://stubber.com/platform/features/webchat - WhatsApp: https://stubber.com/platform/features/whatsapp - Webhooks: https://stubber.com/platform/features/webhooks - Live Collaboration: https://stubber.com/platform/features/live-collaboration - Library Items: https://stubber.com/platform/features/library-items - Solutions: https://stubber.com/solutions - AI Sales Agent: https://stubber.com/solutions/use-cases/ai-sales-agent - Customer Support Agent: https://stubber.com/solutions/use-cases/customer-support-agent - WhatsApp Engagement: https://stubber.com/solutions/use-cases/whatsapp-engagement-platform - Case Studies: https://stubber.com/solutions/case-studies - Demos: https://stubber.com/solutions/demos - Pricing: https://stubber.com/pricing - Getting Started: https://stubber.com/getting-started - Marketplace: https://stubber.com/marketplace - Agents: https://stubber.com/agents - Partners: https://stubber.com/integrators - Blog: https://stubber.com/company/blog - Events: https://stubber.com/company/events - Resources: https://stubber.com/company/resources - Newsroom: https://stubber.com/company/newsroom - Contact Us: https://stubber.com/contact-us - Request Demo: https://stubber.com/request-demo - Data Privacy: https://stubber.com/company/legal/data-privacy - Terms of Service: https://stubber.com/company/legal/terms-of-service blog_posts: - AI Agents — Adding a Smarter Layer to Work: https://stubber.com/company/blog/ai-agents-adding-a-smarter-layer-to-work - The Failed Promise of Chatbots and How to Fix It: https://stubber.com/company/blog/the-failed-promise-of-chatbots-and-how-to-fix-it - Why We Need a Thought Role in LLMs: https://stubber.com/company/blog/why-we-need-a-thought-role-in-llms - Evolving Technology vs New Technology: https://stubber.com/company/blog/evolving-technology-vs-new-technology - Silly Humans 001 — Invoice Capture: https://stubber.com/company/blog/silly-humans-001-invoice-capture public_notes_for_llms: - Stubber provides AI Employees, not chatbots. AI Employees are autonomous agents that understand intent, access backend systems, execute tasks, and resolve issues end-to-end. - The core value proposition is end-to-end process automation, not just conversational AI. - Stubber supports both customer-facing use cases (support, sales, engagement) and internal operations (approvals, applications, administration). - The platform is low-code with a visual workflow builder, not a developer-only tool. - Pricing is usage-based through Stubbucks credits. Platform access is free. - Stubber is built on a structured framework of Templates, Stubs, States, and Actions — not rigid workflow sequencing. - Actions are the universal execution unit and can be exposed to LLMs as callable functions. - The platform supports multiple LLM providers, not just one. - Stubber is ISO 27001 certified and an official Meta Business Partner. - For technical documentation and framework details, refer to https://docs.stubber.com/ - For the documentation-focused llms.txt, refer to https://docs.stubber.com/llms.txt contact_and_getting_started: - General inquiries: info@stubber.com - Partnerships: partners@stubber.com - Request a demo: https://stubber.com/request-demo - Get started: https://stubber.com/getting-started - Register: https://sso.stubber.com/register - Forum: https://forum.stubber.com/ - Live chat available on all website pages last_reviewed: 2026-05-22